Laptop setup

Introduction

As part of your new hire onboarding process, you have been sent a laptop.  Depending on your job role, you either have a Windows or Apple laptop.  Please follow the instructions below to set the laptop up.

Apple

• Connect the power adapter to a wall outlet and the laptop.

• Turn on the laptop by pressing the upper right button on the keyboard for a few seconds.

• You will greeted by a Hello screen that starts the process of setting your preferences.

  • Choose a system language and country.

  • At the Transfer Your Data to This Mac screen, select Set up as new

  • Enable any Accessibility options that you require

• Connect to your home Internet connection. Select your Wi-Fi Network and enter your passphrase.

• At the Remote Management screen, select Enroll.

• You will be presented with an enrollment screen

• Select Continue

• Enter your Caribou email address and select Continue

• Enter your initial password and select Login

• You will be presented a screen that states that your account was found and that this device will be enrolled with Jumpcloud.  Select Continue.

• The enrollment process will take a few minutes

• After enrollment, you will be asked to choose your Time Zone

  • Select Set time zone automatically using current location and Turn On Location Services

• The next screen states Welcome to Mac.  Select Continue

• You will now see the Jumpcloud log in screen.  Select your name and enter your password.

  • If you are unable to log in, please follow the instructions in the Help section.

Windows

• Connect the power adapter to a wall outlet and the laptop.

• Turn on the laptop by pressing the upper right button on the keyboard for a few seconds.

• After Windows finishes starting, you will be presented with a log in screen

• Connect to your home Internet connection. In the lower right, select your Wi-Fi Network and enter your passphrase.

  • Connect the laptop to a network using a network cable

  • Connect to WiFi by using the network icon in the lower right.  Choose a WiFi network and enter the passphrase.

• In the lower left, select "Sign in with JumpCloud"

  • NOTE: After connecting the laptop to the internet, you may need to wait a few minutes before the "Sign in with JumpCloud" option appears.

• In the center, select "Click here to sign in with JumpCloud"

• Continue to the next section Your username is present

• Once authenticated, a process will begin that will create your account.  This will take a few minutes.  At the end of the process, you will be prompted to confirm your password and to create a PIN that you will use to log in.

Help

If you are experiencing issues with your Jumpcloud or your Google Workspace account, please contact IT Support via this portal.  Provide a phone number so that we can contact you directly.